Shipping & Returns

Shipping Policy

We aim to process and deliver your order as quickly and smoothly as possible.

Orders are typically processed within 1 - 3 business days. As we work with trusted international suppliers, delivery times may vary depending on demand and location.

Estimated delivery times:

United Kingdom:

Express Delivery: 5–10 business days
Standard Delivery: 7–12 business days

We offer free delivery on orders over £50. For orders below this amount, delivery costs will be calculated at checkout.

All deliveries are handled by reliable international carriers.

Once your order has been dispatched, you will receive a confirmation email with tracking details so you can follow your delivery every step of the way.

Please note that delivery times are estimates and may occasionally be affected by external factors such as customs processing, peak seasons, or high demand.

Return & Exchange Policy

We want you to feel confident when shopping with us.

If you are not satisfied with your purchase, you may request a return within 14 days of receiving your item, in line with UK consumer rights.

To be eligible for a return:

The item must be unused and in its original condition
It must be returned in the original packaging

Once your return is received and inspected, we will process your refund or exchange as quickly as possible.

Please note:

Customers may be responsible for return shipping costs
Due to international shipping, return costs are not covered unless the item is faulty, damaged, or incorrect

If your item arrives damaged, defective, or incorrect, please contact us within 48 hours of delivery, and we will resolve the issue as quickly as possible.